Secure your ServiceNow with GetSome's PlatformProtect™

How Mature is Your ServiceNow Security and Data Privacy?

GetSome presents the PlatformProtect™ service for ServiceNow.

PlatformProtect provides a specialized service for maintaining the Security, Data Privacy, Platform Health, and Licensing posture of your ServiceNow environment.

The goal of PlatformProtect is to reduce your risk, reduce your cyber attack surface, improve your privacy and licensing compliance, and deliver more value from your current ServiceNow investment.

PlatformProtect™ Elements

Comprehensive Assessment

Our assessment includes all instances of your client’s ServiceNow environment and identifies a targeted list of vulnerabilities, non compliant configurations and recommended best practice improvements.


Using a combination of Security Center, Instance Scan and manual reviews we introduce over 300 additional checks to thoroughly review their environment for:

  • Security and Instance Hardening posture
  • Data Privacy maturity
  • Platform Health and best practice
  • Subscription management configuration

Your assessment report provides a prioritised list of the highest severity items to be remediated along with clear explanations of the risk of each item and estimates to remediate.


Download a sample report

Targeted Remediation

Our remediation service offers experienced resources to address Security, Cyber Hardening, Platform, and Licensing issues. We provide full Test, Change, As Built, and OCM documentation to streamline the process.


Improves Instance Hardening Score, Platform Health Scores (Manageability, Security, Upgradability, User Experience, Performance), and Security/Data Privacy posture.


Image shown from sample report

Ongoing Maintenance

Maintains remediation gains and frees your ServiceNow admins for more valuable work. Includes monthly scans, security/privacy alerts, Security Center updates, and quarterly check updates.


Specialized in ServiceNow Security, Privacy, Platform Health, and License optimization with over 10 years of experience across ANZ.


Sample maintenance plan here

Frequently Asked Questions

How does PlatformProtect compare to a ServiceNow Health Scan?

PlatformProtect enhances security by adding over 300 checks beyond the standard out-of-the-box (OOTB) offerings and conducting manual checks not covered by Health Scan. It also delivers a detailed remediation plan and cost estimate for the most critical issues, backed by experienced specialists in vulnerability remediation. Additionally, we provide a maintenance service to help you sustain the improvements achieved through remediation.

Is PlatformProtect a managed service for GRC, IRM or Security Operations Center (SOC)?

No. PlatformProtect is focused on the ServiceNow application itself and works to improve the Security, Privacy, Platform Health and License posture of your ServiceNow instances. You do not need to purchase GRS, IRM or Security Operations Center to benefit from PlatformProtect.

How long does it take?

Not long. An assessment normally takes a week. This includes time for getting access to your instances, performing the automated and manual checks and then compiling the assessment report for you. We actually give you access to the assessment report in an online form during that week so that you can see it fill out as our assessment proceeds.

What do we need to do to prepare for a PlatformProtect assessment?

Not much. Grant admin access to each instance and import an update file with additional checks. We provide change documentation and attend your CAB meetings as needed.


We’ll schedule a 30-minute kickoff meeting at a convenient time to outline the assessment process. Additionally, we’ll arrange a 1-hour assessment review meeting with your ServiceNow Platform owner and Administrators to discuss the findings and remediation steps.

How much does it cost?

Not a lot. Pricing is reasonable, with experienced resources and prepared documentation to simplify remediation. See the pricing section for details.

PlatformProtect™ Pricing

Assessment

$1,995.00 NZD*

Conducted over a week long period to assess your ServiceNow environment and produce a detailed report, including estimate of remediation effort for recommended remediation items.

Remediation

$1,600.00 NZD*/day

Time-boxed remediation with experienced resources, including testing, change management, deployment and documentation across all instances.

Maintenance

$1,600.00 NZD*/month

Monthly update of ServiceNow Security Center to latest version, quarterly updates of additional checks and alerts, monthly execution of scans and manual checks plus alerting of identified issues of concern. Excludes remediation activities.†


*All prices shown are exclusive of GST (if applicable) and assumes a maximum of three instances (Dev, Test, Prod).

† Upon request, remediation efforts can be added to the maintenance service to allow for the continued remediation of identified issues.

The goal of GetSome's PlatformProtect™ is to reduce your risk, decrease your cyber attack surface, improve your privacy and licensing compliance, and deliver more value from your current ServiceNow investment.

Contact us at contact@getsome.site

Visit us at www.getsome.site or www.platformprotect.site

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